{"page":{"id":"01HXYTQ2S9Q59C2R8EBA13SCR4","name":"Hume API","url":"https://status.hume.ai/","updated_at":"2026-09-19T02:16:53Z"},"incidents":[{"id":"01M2VPV1W7G8C10QH6V81N2BKP","name":"TTS is down","status":"resolved","created_at":"2026-09-19T02:10:03Z","updated_at":"2026-09-19T02:16:53Z","resolved_at":"2026-09-19T02:16:53Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01M2VQ7HR420S55EAB1GE0SWDV","body":"The issue has been resolved.","created_at":"2026-09-19T02:16:53Z","display_at":"2026-09-19T02:16:53Z","incident_id":"01M2VPV1W7G8C10QH6V81N2BKP","status":"resolved","updated_at":"2026-09-19T02:16:53Z"},{"id":"01M2VQ4Y41KJNXM8G56P1WK53Z","body":"TTS is back up. An underlying deployment issue prevented this service from starting correctly. The issue has been resolved.","created_at":"2026-09-19T02:15:27Z","display_at":"2026-09-19T02:15:27Z","incident_id":"01M2VPV1W7G8C10QH6V81N2BKP","status":"investigating","updated_at":"2026-09-19T02:26:00Z"},{"id":"01M2VPV1W7QGEF4PFACWQYA9J6","body":"TTS is currently down. We have identified the issue and working on a fix.","created_at":"2026-09-19T02:10:03Z","display_at":"2026-09-19T02:10:03Z","incident_id":"01M2VPV1W7G8C10QH6V81N2BKP","status":"investigating","updated_at":"2026-09-19T02:10:03Z"}]},{"id":"01KYA525E1F9GS771HMH7PH7XV","name":"EVI Issue","status":"resolved","created_at":"2026-07-24T13:29:29Z","updated_at":"2026-07-27T21:54:45Z","resolved_at":"2026-07-27T21:54:45Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KYJS5F4CE7HNFMER58QTB4WP","body":"Issue was resolved.","created_at":"2026-07-27T21:54:45Z","display_at":"2026-07-27T21:54:45Z","incident_id":"01KYA525E1F9GS771HMH7PH7XV","status":"resolved","updated_at":"2026-07-27T21:54:45Z"},{"id":"01KYAE4V3H37ZPWCPSQYPW1CVH","body":"Seeing chats recover. Monitoring over the next few hours","created_at":"2026-07-24T16:08:14Z","display_at":"2026-07-24T16:08:14Z","incident_id":"01KYA525E1F9GS771HMH7PH7XV","status":"monitoring","updated_at":"2026-07-24T16:08:14Z"},{"id":"01KYA525E1AW627A00RWWSEN8V","body":"We're seeing increase error rates on EVI. We're investigating.","created_at":"2026-07-24T13:29:29Z","display_at":"2026-07-24T13:29:29Z","incident_id":"01KYA525E1F9GS771HMH7PH7XV","status":"identified","updated_at":"2026-07-24T13:29:29Z"}]},{"id":"01KXGYW43SFEGE03DN0JVDTY7V","name":"EVI and TTS outage","status":"resolved","created_at":"2026-07-14T18:40:19Z","updated_at":"2026-07-14T18:40:19Z","resolved_at":"2026-07-11T17:14:00Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KXGYW43SC5YPSYFV186DDD69","body":"Issue seems to be resolved. We mitigated the issue by increasing capacity and adjusting timeout/retry handling to improve reliability under load. Service health was confirmed once automated checks and live sessions were consistently succeeding.","created_at":"2026-07-14T18:40:19Z","display_at":"2026-07-11T17:14:00Z","incident_id":"01KXGYW43SFEGE03DN0JVDTY7V","status":"resolved","updated_at":"2026-07-14T18:40:19Z"},{"id":"01KXGYW43SCS4DQQFK7VWG0XTD","body":"EVI appears to be down in a majority of cases, and TTS also appears impacted.","created_at":"2026-07-14T18:40:19Z","display_at":"2026-07-11T10:47:00Z","incident_id":"01KXGYW43SFEGE03DN0JVDTY7V","status":"investigating","updated_at":"2026-07-14T18:40:19Z"}]},{"id":"01KTMPARGFH6M649ZMN983E0VV","name":"API unavailable","status":"resolved","created_at":"2026-06-08T22:40:54Z","updated_at":"2026-06-08T23:09:22Z","resolved_at":"2026-06-08T23:09:22Z","impact":"none","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KTMQYWH51TPGPMD6EANTZJGH","body":"Integration issue has been fixed.","created_at":"2026-06-08T23:09:22Z","display_at":"2026-06-08T23:09:22Z","incident_id":"01KTMPARGFH6M649ZMN983E0VV","status":"resolved","updated_at":"2026-06-08T23:09:22Z"},{"id":"01KTMPARGFPQWZY9C0H2XEVTGY","body":"We identified an issue with a third-party integration and are actively working with them to remedy the issue.","created_at":"2026-06-08T22:40:54Z","display_at":"2026-06-08T22:40:54Z","incident_id":"01KTMPARGFH6M649ZMN983E0VV","status":"identified","updated_at":"2026-06-08T22:40:54Z"}]},{"id":"01KTPJ4CWDS91RTKB1DXSQM5F4","name":"APIs unavailable","status":"resolved","created_at":"2026-06-09T16:06:00Z","updated_at":"2026-06-09T16:06:00Z","resolved_at":"2026-06-08T23:09:00Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KTPJ4CWDG5JKS5KHW22W1CD9","body":"We worked with the third-party provider to resolve the integration issue, restoring API availability.","created_at":"2026-06-09T16:06:00Z","display_at":"2026-06-08T23:09:00Z","incident_id":"01KTPJ4CWDS91RTKB1DXSQM5F4","status":"resolved","updated_at":"2026-06-09T16:06:00Z"},{"id":"01KTPJ4CWDWF4165C9C1J5WHGZ","body":"A third-party integration experienced issues, leading to failures and timeouts in our APIs.","created_at":"2026-06-09T16:06:00Z","display_at":"2026-06-08T22:05:00Z","incident_id":"01KTPJ4CWDS91RTKB1DXSQM5F4","status":"investigating","updated_at":"2026-06-09T16:06:00Z"}]},{"id":"01KHHT0PJE8MWQDZGDAYJJRZYD","name":"High Error Rates on EVI and TTS","status":"resolved","created_at":"2026-02-15T23:26:19Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2026-02-15T23:56:00Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KJAZ44WPQYTJ0H2ZANWQ7Q9J","body":"Issue was resolved","created_at":"2026-02-25T17:56:35Z","display_at":"2026-02-15T23:56:00Z","incident_id":"01KHHT0PJE8MWQDZGDAYJJRZYD","status":"resolved","updated_at":"2026-02-25T17:57:00Z"},{"id":"01KHHVHS1Q6BAMKAPT6F2GFZHP","body":"Service has fully recovered. The engineering team is continuing to monitor.","created_at":"2026-02-15T23:53:07Z","display_at":"2026-02-15T23:53:07Z","incident_id":"01KHHT0PJE8MWQDZGDAYJJRZYD","status":"monitoring","updated_at":"2026-02-15T23:53:07Z"},{"id":"01KHHT0PJEVZM97H5QKVY8XHGP","body":"Seeing high error rates on TTS and EVI, seemingly due to an upstream inference provider. We are actively investigating.","created_at":"2026-02-15T23:26:19Z","display_at":"2026-02-15T23:26:19Z","incident_id":"01KHHT0PJE8MWQDZGDAYJJRZYD","status":"investigating","updated_at":"2026-02-15T23:26:19Z"}]},{"id":"01KH78BTJD2XKW2TQGC2Q5P659","name":"EVI timeouts and disconnects","status":"resolved","created_at":"2026-02-11T21:05:25Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2026-02-12T21:31:41Z","impact":"minor","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KH9W8MXGS0D6V29D8841GKM8","body":"Everything is operating normally again. Monitoring will continue throughout the day.","created_at":"2026-02-12T21:31:41Z","display_at":"2026-02-12T21:31:41Z","incident_id":"01KH78BTJD2XKW2TQGC2Q5P659","status":"resolved","updated_at":"2026-02-12T21:31:41Z"},{"id":"01KH9HDMCW70QMP0WTCMYS8PCX","body":"A fix has been deployed. We're monitoring to make sure it's working as intended.","created_at":"2026-02-12T18:22:10Z","display_at":"2026-02-12T18:22:10Z","incident_id":"01KH78BTJD2XKW2TQGC2Q5P659","status":"monitoring","updated_at":"2026-02-12T18:22:10Z"},{"id":"01KH78BTJDKZJ9HVXSM5D7TSTJ","body":"Certain voices are requiring data to be backfilled, which is causing excessive load on the system. A fix is currently in the works.","created_at":"2026-02-11T21:05:25Z","display_at":"2026-02-11T21:05:25Z","incident_id":"01KH78BTJD2XKW2TQGC2Q5P659","status":"identified","updated_at":"2026-02-11T21:05:25Z"}]},{"id":"01KH030B3FBT5Q998XCW22TR2Q","name":"EVI Multilingual Transcription down","status":"resolved","created_at":"2026-02-09T02:17:04Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2026-02-09T19:21:01Z","impact":"minor","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KH1XK7VPEY67E3S7G7KG823M","body":"Multilingual transcription has been re-enabled. Service fully restored.","created_at":"2026-02-09T19:21:01Z","display_at":"2026-02-09T19:21:01Z","incident_id":"01KH030B3FBT5Q998XCW22TR2Q","status":"resolved","updated_at":"2026-02-09T19:21:01Z"},{"id":"01KH030B3FSFZD3D0KVEFNT35N","body":"Multilingual transcription for EVI is currently down. Root cause is being investigated.","created_at":"2026-02-09T02:17:04Z","display_at":"2026-02-09T02:17:04Z","incident_id":"01KH030B3FBT5Q998XCW22TR2Q","status":"investigating","updated_at":"2026-02-09T02:17:04Z"}]},{"id":"01KGZCCPQEZTF5HAD1PAZQ9W8W","name":"Experiencing EVI timeouts","status":"resolved","created_at":"2026-02-08T19:41:52Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2026-02-08T21:10:02Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KGZHE43YPVG2S4RGA9CVND6Q","body":"An API key had expired and has been rotated. EVI appears functional again.","created_at":"2026-02-08T21:10:02Z","display_at":"2026-02-08T21:10:02Z","incident_id":"01KGZCCPQEZTF5HAD1PAZQ9W8W","status":"resolved","updated_at":"2026-02-08T21:10:02Z"},{"id":"01KGZCCPQEWF9KXX3QXD6V711C","body":"Our Speech-To-Speech API is currently experiencing timeouts, resulting in failed calls. Other services appear to be unaffected.","created_at":"2026-02-08T19:41:52Z","display_at":"2026-02-08T19:41:52Z","incident_id":"01KGZCCPQEZTF5HAD1PAZQ9W8W","status":"investigating","updated_at":"2026-02-08T19:41:52Z"}]},{"id":"01KG2PEV50GXG78FDW8DH3AVBG","name":"EVI and TTS API Issues","status":"resolved","created_at":"2026-01-28T16:19:50Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2026-01-28T16:27:00Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KG2YKN62FP9SWZ92QS7S7QKW","body":"Issue was resolved.","created_at":"2026-01-28T18:42:16Z","display_at":"2026-01-28T16:27:00Z","incident_id":"01KG2PEV50GXG78FDW8DH3AVBG","status":"resolved","updated_at":"2026-01-28T18:43:20Z"},{"id":"01KG2PEV50600GYY3A1HN9P3BW","body":"Due to an upstream inference provider we're seeing some failed requests on EVI and TTS.","created_at":"2026-01-28T16:19:50Z","display_at":"2026-01-28T16:00:00Z","incident_id":"01KG2PEV50GXG78FDW8DH3AVBG","status":"investigating","updated_at":"2026-01-28T18:43:35Z"}]},{"id":"01KAY62H4F0QP0R05TWWK01QEX","name":"Degraded performance for TTS-related products on the website","status":"resolved","created_at":"2025-11-25T18:58:02Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-11-25T16:47:00Z","impact":"minor","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KAY62H4F7DY8YNRV3BG466W5","body":"Issue was resolved","created_at":"2025-11-25T18:58:02Z","display_at":"2025-11-25T16:47:00Z","incident_id":"01KAY62H4F0QP0R05TWWK01QEX","status":"resolved","updated_at":"2025-11-25T18:58:02Z"},{"id":"01KAY62H4FM07TM3H7YKHJBQP4","body":"Degraded performance for TTS-related products","created_at":"2025-11-25T18:58:02Z","display_at":"2025-11-25T14:59:00Z","incident_id":"01KAY62H4F0QP0R05TWWK01QEX","status":"investigating","updated_at":"2025-11-25T18:58:02Z"}]},{"id":"01KABDZ3N9C4YX5DET89ZRSFBE","name":"Hume AI platform and APIs down due to Cloudflare Outage","status":"resolved","created_at":"2025-11-18T12:10:24Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-11-18T12:21:16Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KACFP49HE7XWZRD4B9EVFG0X","body":"Services back up with cloudflare outage resolution.","created_at":"2025-11-18T21:59:42Z","display_at":"2025-11-18T21:59:42Z","incident_id":"01KABDZ3N9C4YX5DET89ZRSFBE","status":"resolved","updated_at":"2025-11-18T21:59:42Z"},{"id":"01KABRCX2PPY4AR1YBF17E4XV5","body":"APIs down due to Cloudflare outage.","created_at":"2025-11-18T15:12:42Z","display_at":"2025-11-18T15:12:42Z","incident_id":"01KABDZ3N9C4YX5DET89ZRSFBE","status":"monitoring","updated_at":"2025-11-18T15:12:42Z"},{"id":"01KABEJZK02CST651TQ4H2K5A0","body":"Cloudflare back up and Hume services are back up","created_at":"2025-11-18T12:21:16Z","display_at":"2025-11-18T12:21:16Z","incident_id":"01KABDZ3N9C4YX5DET89ZRSFBE","status":"resolved","updated_at":"2025-11-18T12:21:16Z"},{"id":"01KABDZ3N9G2PKZQP0PX1CS0AK","body":"Most if not all Hume services are down currently due to a Cloudflare outage.","created_at":"2025-11-18T12:10:24Z","display_at":"2025-11-18T12:10:24Z","incident_id":"01KABDZ3N9C4YX5DET89ZRSFBE","status":"investigating","updated_at":"2025-11-18T12:10:24Z"}]},{"id":"01KABXZ6R80E1B69FNBMYVVQ8S","name":"Service outage for web applications","status":"resolved","created_at":"2025-11-18T16:50:05Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-11-18T14:39:00Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01KABXZ6R89M38JJ94GRZJJRT2","body":"Issue was resolved","created_at":"2025-11-18T16:50:05Z","display_at":"2025-11-18T14:39:00Z","incident_id":"01KABXZ6R80E1B69FNBMYVVQ8S","status":"resolved","updated_at":"2025-11-18T16:50:05Z"},{"id":"01KABXZ6R88QET4VKHGXA8KM9Z","body":"Service outage for web applications identified","created_at":"2025-11-18T16:50:05Z","display_at":"2025-11-18T11:32:00Z","incident_id":"01KABXZ6R80E1B69FNBMYVVQ8S","status":"identified","updated_at":"2025-11-18T16:50:05Z"}]},{"id":"01K9JK388EFS1XWGXWBSGBVY96","name":"TTS service down","status":"resolved","created_at":"2025-11-08T20:39:02Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-11-08T20:36:00Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K9JK388E5EMP54F3CRZVJ90H","body":"Internal issue was fixed.","created_at":"2025-11-08T20:39:02Z","display_at":"2025-11-08T20:36:00Z","incident_id":"01K9JK388EFS1XWGXWBSGBVY96","status":"resolved","updated_at":"2025-11-08T20:39:02Z"},{"id":"01K9JK388EWB5M29YMA19XREHQ","body":"Internal issue found which caused requests to TTS to fail.","created_at":"2025-11-08T20:39:02Z","display_at":"2025-11-08T20:28:00Z","incident_id":"01K9JK388EFS1XWGXWBSGBVY96","status":"identified","updated_at":"2025-11-08T20:39:02Z"}]},{"id":"01K9DENMWMWAFQ56RR1B42KKZK","name":"Timeout issue affecting EVI and Octave","status":"resolved","created_at":"2025-11-06T20:45:30Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-11-06T21:43:31Z","impact":"minor","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K9DHZWANPHHAJCNNBTP35QAQ","body":"Issue has been resolved.","created_at":"2025-11-06T21:43:31Z","display_at":"2025-11-06T21:43:31Z","incident_id":"01K9DENMWMWAFQ56RR1B42KKZK","status":"resolved","updated_at":"2025-11-06T21:43:31Z"},{"id":"01K9DH0S95WKWCF8R2ABDT8SWD","body":"Monitoring the latency issue.","created_at":"2025-11-06T21:26:32Z","display_at":"2025-11-06T21:26:32Z","incident_id":"01K9DENMWMWAFQ56RR1B42KKZK","status":"monitoring","updated_at":"2025-11-06T21:26:32Z"},{"id":"01K9DGYWEVM2QQ6YTWA7HE65N9","body":"Issue has been identified and currently being worked on.","created_at":"2025-11-06T21:25:30Z","display_at":"2025-11-06T20:32:00Z","incident_id":"01K9DENMWMWAFQ56RR1B42KKZK","status":"identified","updated_at":"2025-11-06T21:27:52Z"},{"id":"01K9DENMWM3N8E2XY5HBQJRVDM","body":"Timeout issue in model inference causing degraded performance.","created_at":"2025-11-06T20:45:30Z","display_at":"2025-11-06T20:30:00Z","incident_id":"01K9DENMWMWAFQ56RR1B42KKZK","status":"identified","updated_at":"2025-11-06T21:26:02Z"}]},{"id":"01K995Q4DTKBPV4D78H2SG9AEG","name":"Timeout issue affecting EVI and Octave","status":"resolved","created_at":"2025-11-05T04:52:04Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-11-05T05:06:07Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K996GVZ1EP1BK3D3PS4FQCWK","body":"Latencies have returned to their normal levels and APIs operating normally.","created_at":"2025-11-05T05:06:07Z","display_at":"2025-11-05T05:06:07Z","incident_id":"01K995Q4DTKBPV4D78H2SG9AEG","status":"resolved","updated_at":"2025-11-05T05:06:07Z"},{"id":"01K995Q4DT0JAHFMR7AZ1ASQRT","body":"EVI and Octave services were timing out connecting to models from approximately 11 - 11:35pm EST. Issue seems resolved now, and team is monitoring","created_at":"2025-11-05T04:52:04Z","display_at":"2025-11-05T04:52:04Z","incident_id":"01K995Q4DTKBPV4D78H2SG9AEG","status":"monitoring","updated_at":"2025-11-05T04:52:04Z"}]},{"id":"01K8C3BR98C8G124ASAY7M6ZRZ","name":"Payments Issue","status":"resolved","created_at":"2025-10-24T21:52:55Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-10-24T21:51:00Z","impact":"minor","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K8C3BR98WHBDSDS4WZ5MPJNX","body":"Issue was resolved.","created_at":"2025-10-24T21:52:55Z","display_at":"2025-10-24T21:51:00Z","incident_id":"01K8C3BR98C8G124ASAY7M6ZRZ","status":"resolved","updated_at":"2025-10-24T21:52:55Z"},{"id":"01K8C3BR98YX5PNHWJA97D3JH8","body":"Discovered an issue related to our payments service for users that have organizations enabled.","created_at":"2025-10-24T21:52:55Z","display_at":"2025-10-24T21:51:00Z","incident_id":"01K8C3BR98C8G124ASAY7M6ZRZ","status":"investigating","updated_at":"2025-10-24T21:52:55Z"}]},{"id":"01K88WP6BEATF57J6X56KTGS9N","name":"Application website was down ","status":"resolved","created_at":"2025-10-23T15:58:34Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-10-20T08:20:00Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K88WYHGKB30GK0TYRG5JRHAQ","body":"Issue was resolved","created_at":"2025-10-23T16:03:07Z","display_at":"2025-10-23T16:03:07Z","incident_id":"01K88WP6BEATF57J6X56KTGS9N","status":"resolved","updated_at":"2025-10-23T16:03:07Z"},{"id":"01K88WP6BET0S15K5Y25V081JN","body":"Application website was down as some services were impacted by a global AWS outage.","created_at":"2025-10-23T15:58:34Z","display_at":"2025-10-20T08:20:00Z","incident_id":"01K88WP6BEATF57J6X56KTGS9N","status":"resolved","updated_at":"2025-10-23T15:58:34Z"}]},{"id":"01K81X97A1Q9KEV390QT6N7MQ1","name":"TTS service affected due to AWS outage","status":"resolved","created_at":"2025-10-20T22:54:16Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-10-21T00:20:00Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K839N7X018QPHXXRHC9S222Q","body":"This has been resolved and Octave is operational.","created_at":"2025-10-21T11:49:48Z","display_at":"2025-10-21T00:20:00Z","incident_id":"01K81X97A1Q9KEV390QT6N7MQ1","status":"resolved","updated_at":"2025-10-21T12:14:26Z"},{"id":"01K820HY9CVQYHJZBH07GPWT31","body":"Issue resolved.","created_at":"2025-10-20T23:51:28Z","display_at":"2025-10-20T23:51:28Z","incident_id":"01K81X97A1Q9KEV390QT6N7MQ1","status":"monitoring","updated_at":"2025-10-20T23:51:28Z"},{"id":"01K81XADNBN82C5K6Z9D0JHC1Z","body":"Actively monitored","created_at":"2025-10-20T22:54:56Z","display_at":"2025-10-20T22:54:56Z","incident_id":"01K81X97A1Q9KEV390QT6N7MQ1","status":"monitoring","updated_at":"2025-10-20T22:54:56Z"},{"id":"01K81X97A1NFZJF5KQZDJP76BR","body":"TTS API currently impacted due to the AWS outage: https://health.aws.amazon.com/health/status\n\n \n\nWe are working on bringing services back up.","created_at":"2025-10-20T22:54:16Z","display_at":"2025-10-20T22:00:00Z","incident_id":"01K81X97A1Q9KEV390QT6N7MQ1","status":"investigating","updated_at":"2025-10-21T12:12:34Z"}]},{"id":"01K77B1GPPRZZ3ZKFG8JN7M8K4","name":"Octave partial outage","status":"resolved","created_at":"2025-10-10T15:15:14Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-10-10T15:30:32Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K77BXGYVADFEV8WHV2FTW9V9","body":"The team identified the issue related to audio decoding from the Octave model and has deployed a fix.","created_at":"2025-10-10T15:30:32Z","display_at":"2025-10-10T15:30:32Z","incident_id":"01K77B1GPPRZZ3ZKFG8JN7M8K4","status":"resolved","updated_at":"2025-10-10T15:30:32Z"},{"id":"01K77B1GPP6SVGW6899NK2NZ62","body":"We are investigating transient failures on the TTS service","created_at":"2025-10-10T15:15:14Z","display_at":"2025-10-10T15:15:14Z","incident_id":"01K77B1GPPRZZ3ZKFG8JN7M8K4","status":"investigating","updated_at":"2025-10-10T15:15:14Z"}]},{"id":"01K754SGBE6Z7RNG7J7RV2GMGV","name":"Service outage affecting EVI and Octave services","status":"resolved","created_at":"2025-10-09T18:47:31Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-10-09T20:15:00Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K7566JWC02Q0CEQ1191HGGT0","body":"High load on the service caused high queue times and failures for both EVI and Octave models. This has been resolved and the team is monitoring the fix.","created_at":"2025-10-09T19:12:09Z","display_at":"2025-10-09T20:15:00Z","incident_id":"01K754SGBE6Z7RNG7J7RV2GMGV","status":"resolved","updated_at":"2025-10-09T20:32:30Z"},{"id":"01K754SGBE6JTJAK189VGNYQ21","body":"We're actively investigating an outage affecting both EVI and Octave","created_at":"2025-10-09T18:47:31Z","display_at":"2025-10-09T17:52:00Z","incident_id":"01K754SGBE6Z7RNG7J7RV2GMGV","status":"investigating","updated_at":"2025-10-09T18:47:52Z"}]},{"id":"01K6Y4AKQ0X6MCCT0VTFB3TYW8","name":"Issue affecting Octave and EVI","status":"resolved","created_at":"2025-10-07T01:24:42Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-10-07T01:33:00Z","impact":"critical","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K6Y4ZPJJTVAXRGZJR99PGWR9","body":"EVI and Octave are operational.","created_at":"2025-10-07T01:36:13Z","display_at":"2025-10-07T01:33:00Z","incident_id":"01K6Y4AKQ0X6MCCT0VTFB3TYW8","status":"resolved","updated_at":"2025-10-07T01:36:27Z"},{"id":"01K6Y4AKQ0V5XD897YFP61ZW7T","body":"An outage with a downstream provider is impacting Octave and EVI.","created_at":"2025-10-07T01:24:42Z","display_at":"2025-10-07T01:10:00Z","incident_id":"01K6Y4AKQ0X6MCCT0VTFB3TYW8","status":"investigating","updated_at":"2025-10-07T01:25:08Z"}]},{"id":"01K6CDYP3CS79SRFV0JPNN1VQ4","name":"Cloning error rates","status":"resolved","created_at":"2025-09-30T04:26:38Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-09-30T04:51:29Z","impact":"none","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K6CFC6T31R4A9E8DABGYRY20","body":"False Alarm: no downtime","created_at":"2025-09-30T04:51:29Z","display_at":"2025-09-30T04:51:29Z","incident_id":"01K6CDYP3CS79SRFV0JPNN1VQ4","status":"resolved","updated_at":"2025-09-30T04:51:29Z"},{"id":"01K6CDYP3C7GMZZ9V9RM403PEG","body":"We're seeing increased error rates on Voice Cloning","created_at":"2025-09-30T04:26:38Z","display_at":"2025-09-30T04:26:38Z","incident_id":"01K6CDYP3CS79SRFV0JPNN1VQ4","status":"investigating","updated_at":"2025-09-30T04:26:38Z"}]},{"id":"01K61RZYGBA9B3R25YH5T9PBM1","name":"Expression Measurement Outage","status":"resolved","created_at":"2025-09-26T01:07:55Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-09-26T09:08:00Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K63FYWGJFA304ZZR1X0BMKHW","body":"Issue was resolved.","created_at":"2025-09-26T17:08:31Z","display_at":"2025-09-26T09:08:00Z","incident_id":"01K61RZYGBA9B3R25YH5T9PBM1","status":"resolved","updated_at":"2025-09-26T17:09:04Z"},{"id":"01K61RZYGBM3ZDJ4P323XV7EYZ","body":"Long wait times on expression measurement due to load.","created_at":"2025-09-26T01:07:55Z","display_at":"2025-09-26T01:07:55Z","incident_id":"01K61RZYGBA9B3R25YH5T9PBM1","status":"identified","updated_at":"2025-09-26T01:07:55Z"}]},{"id":"01K606X1BMQZNRV42K7Y4MZQAQ","name":"Some EVI and TTS functionalities are unavailable.","status":"resolved","created_at":"2025-09-25T10:32:30Z","updated_at":"2026-03-12T18:21:49Z","resolved_at":"2025-09-25T10:34:00Z","impact":"major","page_id":"01HXYTQ2S9Q59C2R8EBA13SCR4","incident_updates":[{"id":"01K6077MQ30YJK1Q2TQEBJ4MR0","body":"A restart of the component mitigated the issue.","created_at":"2025-09-25T10:38:18Z","display_at":"2025-09-25T10:34:00Z","incident_id":"01K606X1BMQZNRV42K7Y4MZQAQ","status":"resolved","updated_at":"2025-09-25T10:38:26Z"},{"id":"01K606X1BM395V98DW1C5MTDGG","body":"An issue with one of our models is causing some issues to EVI and TTS","created_at":"2025-09-25T10:32:30Z","display_at":"2025-09-25T09:51:00Z","incident_id":"01K606X1BMQZNRV42K7Y4MZQAQ","status":"investigating","updated_at":"2025-09-25T10:32:44Z"}]}]}