High load on the service caused high queue times and failures for both EVI and Octave models. This has been resolved and the team is monitoring the fix.
Thu, Oct 9, 2025, 04:15 PM
(1 year ago)
·
Affected components
Text-to-speech API (TTS)
Empathic Voice Interface API (EVI)
Updates
Resolved
High load on the service caused high queue times and failures for both EVI and Octave models. This has been resolved and the team is monitoring the fix.
Thu, Oct 9, 2025, 04:15 PM
Investigating
We're actively investigating an outage affecting both EVI and Octave
Thu, Oct 9, 2025, 01:52 PM(2 hours earlier)
Service outage affecting EVI and Octave services - Hume API Status